AI receptionist for HVAC

Missed calls cost you jobs.

Callhaven's AI answers your business line when you can't — after hours, on weekends, or while you're on a job.

No credit card · 3 test calls of up to 3 minutes

Test it in your browser firstKeeps your existing number
Automated demo of a sample call
Incoming call
+1 (555) 010-••42
Issue noted: AC not cooling
Your emergency rules:Urgent
Service address captured
Callback number confirmed
Appointment request saved

Three things quietly costing you jobs.

Missed calls

After-hours calls go to voicemail, and many callers don't leave one.

Techs on the job

You can't pick up the phone from a rooftop unit.

Lost customers

A caller who can't reach you can dial the next HVAC company.

Callhaven answers when you can't.

A call you miss can turn into a job your competitor picks up.

From sign-up to dashboard, one flow.

Try it free in your browser first. Pay only when you're ready to put it on your real number.

01

Set up your AI

Enter your business name, service area, hours and emergency rules. Your AI is built from them.

02

Test it free

Talk to it in your browser: 3 test calls of up to 3 minutes, no credit card.

03

Connect your number

Subscribe, get your Callhaven line, and forward your business number to it.

04

It answers when you can't

It takes the caller's details, checks your emergency rules and saves appointment requests.

05

Check your dashboard

The call summary, the customer's details and any appointment request are waiting for you.

  1. Incoming call
  2. AI answered
  3. Customer details captured
  4. Appointment request saved
  5. Summary in your dashboard

What your AI receptionist does.

Emergency rules

You choose what counts as an emergency — gas smell, no heat, flooding or your own. Matching calls are flagged in your dashboard.

Appointment requests

It asks for the day and time the caller wants and saves the request in your dashboard for you to confirm.

Call summaries

It writes a short summary of the call — the issue, the address and the next step — next to the caller's details.

Your details

It answers from your service area, hours and policies, and it's instructed not to quote prices or policies you haven't given it.

Your number

Keep your business number. You forward it to your Callhaven line with your carrier's call forwarding.

One dashboard

Calls, customers, appointment requests and emergencies, in one place.

Meet your AI.

One AI with two modes, and both follow your rules.

Everyday calls

Front desk

Greets callers with your business name, answers from the details you've set up, takes their information and saves appointment requests.

Try your AI free
Emergency calls

Emergency mode

When a call matches your emergency rules, it gives your safety instructions, tells callers in danger to call 911 and flags the call in your dashboard.

Try your AI free

What do you get for your money?

Your calls, appointment requests and emergencies in one dashboard. (Numbers below are sample data.)

app.callhaven.com/dashboard
OverviewOnline
Calls today
47
Answered
44
Appointments today
8
Emergencies
2

Simple pricing.

Pick the plan that fits your shop.

Starter
$399/mo
For shops with 1-3 technicians
  • AI receptionist on your existing number
  • Emergency flagging by your rules
  • Appointment requests and call summaries
  • Dashboard for calls, customers and emergencies
Try your AI free
Pro
$599/mo
For shops with 4-10 technicians
  • AI receptionist on your existing number
  • Emergency flagging by your rules
  • Appointment requests and call summaries
  • Dashboard for calls, customers and emergencies
Try your AI free

No credit card to try it · Cancel anytime — your plan runs to the end of the billing period.

Frequently asked questions

Will callers be talking to an AI?

Yes. Callhaven is an AI voice receptionist. It answers with your business name and the name you give it, and tells callers the call may be recorded. It doesn't announce on its own that it's an AI.

Does it replace 911 or my emergency plan?

No. Calls that match your emergency rules are flagged in your dashboard, and if a caller describes a fire, a strong gas smell or a CO alarm, it tells them to hang up and call 911. It can miss or misread an emergency, so keep your own emergency process.

Do I have to change my phone number?

No. Your number stays the same. You turn on call forwarding with your carrier — we recommend forwarding only unanswered and busy calls, so you still pick up when you can.

What if the AI gets something wrong?

It can. It's instructed to confirm details with the caller and not to guess prices or diagnose problems, but it isn't perfect. Each call's summary and the caller's details are saved, and appointment requests wait for you to confirm them.

Can I try it before I pay?

Yes. Sign up without a credit card and talk to your AI in your browser — 3 test calls of up to 3 minutes each. You only subscribe when you want it on your real number.

What happens after hours?

It still answers. It tells callers you're closed, takes their details and saves a callback request, and it can take an appointment request for when you're open.

Which phone systems does it work with?

Any line that can forward calls: mobile, landline or business VoIP. We have step-by-step forwarding codes for AT&T, Verizon and T-Mobile. Google Voice numbers can't forward to an automated system, so they won't work.

Can I cancel anytime?

Yes. Cancellation takes effect at the end of your current billing period, and you won't be charged again. Payments already made generally aren't refunded.

What happens to my data if I cancel?

We may keep it for up to 30 days so you can reactivate your account. After that it's deleted or anonymized, unless the law requires us to keep it. You can ask for earlier deletion.

How do I get help?

Email us — the address is on our Contact page. We help with setup and call forwarding.